Swiss Chalets Village Inn

I wasn't expecting a lot based on the very reasonable price, but was pleasantly surprised. The property looked great, the room had everything needed (including a refrigerator and balcony), and was clean and comfortable. The location was nicely-centered between Conway and the White Mountain National Park, and access to the major routes was convenient without the noise of being on a main street. I have already booked several more stays this year.

Standard continental breakfast options, the fruit choices and pastry options were fresh everyday. The view is amazing out the front door, property was maintained and landscaping was great. They took daily care of the pool just wish we had time to use it. The rooms felt like a good size not too crowded. Cleaning staff seemed to come everyday, they took care of the bed and linens while leaving our stuff alone.

The location was great, and the beds comfortable. Pillows could be improved, but we travel with our own as that is not unusual for hotel pillows. The continental breakfast was a cost savings for sure- our kiddo loved the waffle iron. The hot tub in the room was clean and fantastic to have. Room was a bit warm at night, but we cracked the window and it was fine. There was a complimentary bottle of champagne waiting for us upon our arrival. That was a lovely touch.

We had 2 roots, one with a Jacuzzi and the other one was small and very simple. The room with the Jacuzzi was big and much more enjoyable although when we arrived at the desk of the hotel they gave us very strict and unreasonable conditions of how to use the Jacuzzi: Only one person can get in…. At the other smallest room, it was very crowded, a small table near the bad only at one side And outside the room the neighbors were smoking and the smell went easily inside our room so we had to suffer from it and to close the windows very often. The dining room is small…. Lots of time it was to cruded and full with people…

Location of the hotel was perfect! We were near pretty much everything. 6 mins away from the main tourist area and attractions. We had our 3yr old with us so there wasn't anything for him to do at the hotel besides play outside in a grassy area. A heated outdoor pool is mentioned but I guess it wasn't open or was removed.